Frequently asked questions

FAQ

Frequently asked questions

Answers to our most frequently asked questions.

What services do we provide?

Nikola and Tomislav offer comprehensive consulting services for the hospitality and F&B industries, including pre-opening expertise, staff training, cost and standard control, headhunting, and implementing advanced digital solutions like websites, apps, CMS, and CRM systems.

What is included in the pre-opening services?

Our pre-opening services cover everything from operational planning, financial projections, and marketing analysis to creating SOPs, staff recruitment and training, and implementing software solutions for reservation and inventory management.

Do you provide digital solutions for F&B businesses?

Yes, we offer a full range of digital solutions, including custom websites, mobile apps, CMS, and CRM systems, in collaboration with PROME Solutions. These tools are tailored to enhance efficiency and customer engagement.

Can you help with staff recruitment and training?

Absolutely! We specialize in headhunting skilled professionals and providing tailored staff training, including modern service techniques, HACCP standards, upselling, and cross-selling strategies.

How do you ensure operational efficiency?

We optimize operational spaces using advanced tools, implement efficient work processes, and provide software for performance monitoring, cost control, and inventory management.

What is your approach to cost and standard control?

We conduct detailed cost analysis, negotiate with suppliers for privileged market prices, and implement tools to track consumption while maintaining high service standards.

Do you assist with menu creation and kitchen setup?

Yes, we support menu design and optimize kitchen technology using ergonomic layouts and energy-efficient equipment to improve productivity and reduce waste.

What types of events can you help organize?

We have extensive experience organizing corporate events, themed nights, festivals, private parties, and VIP or celebrity weddings, ensuring exceptional quality and discretion.

What makes your services unique?

Our expertise, combined with decades of experience in the hospitality industry, allows us to offer holistic solutions. We tailor each service to your business needs, ensuring success from pre-opening to daily operations.

How do I get started with your services?

Simply reach out to us via email or phone to discuss your business needs. We’ll create a customized plan that fits your goals and ensures your business operates at the highest level.

Still have questions?

Can’t find the answer you’re looking for? Please contact us.